Returns and Exchanges

Do you accept returns?

Yes! COHn Acrylics strives to ensure our customers have the best experience with us. If you are unhappy with the quality of your purchase, please email support@cohnacrylics.com for assistance.

Do I have to pay for my own return shipping?

Customers wishing to return or exchange an item are responsible for paying the cost of shipping back to us. This is in lieu of a re-stocking fee that is normally charged. We sincerely hope our customers understand as we are a new business - we are working towards offering free returns in the future to ensure our customers get better service.

When can I expect my refund?

Once we have received and processed your returned products, refunds will returned to your original form of payment within 10 business days.

How should I package the item(s) that I'm returning?

We will provide you with our return shipping address and return instructions via email once we have initiated your return/exchange.

Can I exchange items?

COHn Acrylics strives to ensure our customers have the best experience with us. If you are unhappy with the quality of your purchase, please email support@cohnacrylics.com for assistance.

Have more questions about returns or exchanges? We are happy to help, drop us a message here.